NiMax does not show hardware servo card

[hokie1989]

I have a machine that went down and I am trying to very quickly learn about the NI products.  The PC has a PCI Servo card in it that is recognized and installed by win 2000.  It says it is working, but the LabView application says that there is no board at the address requested when it is launched.   It sounds like the configuration/initialization of the card is corrupted.  I opened NiMax, but in the tree on the left it does not show any cards under my computer.  Any help appreciated.

Thanks!

[hokie1989]

I have found that if I manually install a National Instruments card with the Add Hardware in windows that it then shows up in MAX.  I still have an error in mAX saying that the card is not responding.  The card I have has the following part number on it 184906B-04.

What are the proper settings for this card?

[Brian_Beal]

You might want to check out this link: http://forums.ni.com/ni/board/message?board.id=240&message.id=1568&query.id=172897#M1568  It appears that your version of MAX may not support this card, or valuemotion isn't installed.  That card is a PCI-SERVO-4A.

[T-Route]

Hello hokie1989,

The first thing to do is to make sure that you have the correct software installed.  Which NI Motion driver do you have installed?  This can be found in Measurement and Automation Explorer under the "Software" section.  I would try reinstalling the motion driver but before you do the install make sure you take out the PCI card first.  Once your computer recognized the card as an NI motion controller you should see it in MAX under Devices and Interfaces >> NI Motion Devices.  Also If you install a different version of the motion driver you will need to update the firmware on the motion card.  This can be done by clicking on your device in MAX and then selecting "Update Firmware" in the right window.  I hope this information helps.  Thanks and have a great day.

Regards,
Mark T
Applications Engineer
National Instruments