11-15-2006 08:45 PM
I am using VBAI-2.6.1 but recently I downloaded a copy of VBAI-3.0 upgrade. The problem is I cannot install the software as it shows an error message every time i run the setup.exe or autorun file. I downloaded VBAI twice but everytime the same problem occurs. I am logged in with Administrator rights. I am running XP/SP2(beta). The error message that i am receiving is given below:
"WINDOWS CANNOT ACCESS THE SPECIFIED DEVICE, PATH OR FILE. YOU MAY NOT HAVE THE APPROPRIATE PERMISSIONS TO ACCESS THE ITEM."
Your help shall be highly appreciated.
Sincerely,
11-16-2006 12:16 PM
Hello Faisal,
Thank you for using our discussion forums. Just to add clarification, VBAI 3.0 is not an upgrade, but rather a stand alone full install. Are you getting this error when you are trying to run the executable or after you have installed and are trying to run VBAI? Based on the behavior you are reporting, I would like to suggest trying to download and run VBAI 3.0 onto another test PC to determine if something is wrong with the OS. Please let us know if you need any further assistance.
Regards,
Vu D
Applications Engineer
11-16-2006 12:36 PM
Dear Vu,
I am getting this error while trying to run the executable "setup.exe" present in the downloaded folder.
I have version 2.6.1 of VBAI already installed on my PC. Could this be the reason for this error?
Your comments shall be highly appreciated.
Sincerely,
11-17-2006 09:19 AM
11-21-2006 11:14 AM - edited 11-21-2006 11:14 AM
Message Edited by scott_7723 on 11-21-2006 11:15 AM
11-22-2006 10:13 AM