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Labview and IMAQ not found error...

I have LabView 8.0 and NI IMAQ Vision and Vision Assistant 7.1.1 and whenever I try to "Create a LabView VI" from a Vision script I get an error that says: "National Instruments LabVIEW and IMAQ Vision not found". I've looked at the "Why Do I Get the LabVIEW and IMAQ Vision Not Found Error?" knowledege base online, which supposedly solves the problem. My problem is that when I click on the utility they post the link of (another knowledge base), it says: "Error: You are not authorized to view this document". So the question is: What is this utility and where can I get it? We really need to solve this problem to finish our experiment, a prompt response will be greatly appreciated!
 
PS: Also, sorry for posting another message here, but the reason I am trying to get Vision Scripts to VIs is to remove the time and directory information when using the "Batch Procesing" Command at the Particle Analysis function in NI Vision Assistant. We have thousands of frames in a movie and manually removing this for it to be opened by Mathematica is far too tedious. Is there another quick way to fix this?
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Hello PartaCles,

The reason you are receiving this error is probably due to the fact that your version of LabVIEW is not compatible with the version of Vision.  Vision supports the equivalent version of LabVIEW and two versions back.  For example, in your case Vision 7.1 is officially supported by LabVIEW 7.1, 7.0, and 6.1.  If you are using LabVIEW 8.0, you will need Vision 8.2 or 8.0.  Vision 7.1 cannot install support for LabVIEW 8.0 since 8.0 did not exist during the development of Vision 7.1.  If you would like further information regarding how to upgrade to Vision 8.2 or how to get your version of Vision to be compatible with LabVIEW, I would suggest contacting one of our technical representatives on our website. I hope this helps.

Regards,

Vu

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