Interfacing USB Logitech webcam c310 with Labview

[embilal009]

Hi everyone,

I'm new to Labview domain. I'm using Logitech c310 webcam for image acquisition using Labview 2014 f1. Now problem is that when I open the cam with the vision assistant app, it properly detected and working (attach figure: NI vision assistant.png). But under NI MAX, it doesn't work and encircle cross appear next to cam (figure: NI MAX.png). Apart from that, I also tried creating Blank VI (LabView project), cam shown under NI_IMAQdx devices but can't work (figure: NI vision acquisition.png).

I'm using Windows 10 Education and installed the software list (figure: NI MAX Software.png) are attached to this post.

Figures have been attached to this post. 

Can anyone please help me in this regard, I would be thankful.  

[ChristopheC]

Make sure it is not open by multiple applications at the same time. i.e. if you have it selected in Vision Assistant, you won't be able to acquire from it in Max or LabVIEW and vice versa.

[embilal009]

No, only one application is open at a single time.