Unable to uninstall Measurement Studio 6.0

[Trevor]

When attempting to uninstall Measurement Studio 6.0 I receive the following error message from the "National Instruments Measurement Studio 6.0 Setup" Windows Installer task...

"Error 1325. 'TestStand' is not a valid short file name."

...while the Installer task is searching for installed products. I don't and never did have TestStand installed on this machine.

Is there a workaround for this issue? If not, where is the installer log file located that I can edit to remove this section and successfully uninstall Measurement Studio from this system?

Any other suggesting on getting this product uninstalled would be greatly appreciated.

Thank you,
Trevor Cooper

Programmer / Analyst II
Dept. of Physiology/UCSD School
of Medicine

[bilalD]

Hello
Here is one thing you can try. First try to trace which msi file might be causing the problem ( in this case, it probably measurementstudio.msi), and run the following command on it

msiexec /x [path to msi] TESTSTANDDIR=C:\

This should get rid of the error you are seeing, it usually hard to reproduce such problem, but by using the msiexec utility directly,we should be able to get around it.

Let me know how it it goes.I hope it helps.

Bilal Durrani
NI

[aperez]

Hello Trevor,

Here is a workaround for you. Run the following on the command line for the part that is giving you the problem:
msiexec /i [path to msi file the 1325 error occurs in] TESTSTANDDIR=c:\

This will set the TESTSTANDDIR property in the installer and prevent the msi from using the default, which is the invalid short name. You can change the C:\ to any valid short path on your system. Presumably this problem would only occur if TestStand is NOT installed; this seeems to be your case.

Let me know if that works.

Regards,
Azucena

[mfukuchi]

Hi!
For the workaround, can you try to run the following on the command line for the part that is giving you the problem:

msiexec /i [path to msi file the 1325 error occurs in] TESTSTANDDIR=C:\

Mika Fukuchi
Application Engineer
National Instruments

[Trevor]

I did this, using the path the the measurementstudio.msi file on the installation CD and the uninstall "seemed" to do something. However, this only seemed to uninstall Measurement Studio files. "NI Measurement Studio 6.0" is still listed in the Add/Remove Programs Properties dialog. VISA and MAX are still installed on my machine and the even though I also tried to uninstall NI-DAQ 6.9.1. Not sure which installer is responsible for VISA and MAX.

I'm about to simply delete the National Instruments folder from my system and remove the "NI Measurement Studio 6.0" uninstall key from my registry but I would prefer to have my system cleaned out of NI stuff.

Any other ideas?

Thanks,
Trevor