Distributing a CVI 3.1 application under Windows 2000

[Paul Weaver]

I have installed CVI 3.1 on a Windows 2000 machine. I then created a distribution disk for my application. On attempting to install the application on another Windows 2000 machine (which does not have CVI 3.1 installed), I get the error "Application Error. SHADOW caused a General Protection Fault in module ~TMP2334.EXE". I have a customer who has the same problem, can I just send the customer the CVI 3.1 run-time engine so they can install this first to overcome this problem?

Many thanks in advance for your help.

[Monkey Man]

You can distribute the CVI run-time engine seperately for applications. I'm not sure why this error is occurring but distributing the run time enginer seperately could help.

[Paul Weaver]

Many thanks for your quick reply. Unfortunately, the CVI 3.1 run-time engine installation disk from National Instruments gives the same error message as our distribution disks do. If the whole CVI environment is installed there are no installation issues, but obviously we can't give this to our customer. I think we will have to upgrade this particular application to CVI 5.5.