07-17-2019 10:18 AM
Hi,
I have been using Lab Windows/CVI 2015 for a while now and recently having issues with 64-bit version distribution files on Windows 10 OS. Not on all the computers we are seeing this issue but the number is growing from time to time. 32-bit version distribution files has no issue on the same computer though.
Did anyone experienced this behavior and if so have you found the root cause? Appreciate your help.
07-17-2019 10:30 AM
You didn't post any details about the issue. Are you sure you didn't forget to attach a screenshot or something?
07-17-2019 10:41 AM
Sorry about that.
Unfortunately I don't have any picture or screenshot of the issue but the issue is that while installing the 64-bit version it will progress to 3/4% and then it just freezes there, every time same issue. But if you install the 32-bit version on the same computer no problem. Both 64-bit and 32-bit version files works fine on the other computer. Disabled any firewalls or anti-virus settings which are blocking the installation but still the same concern.
07-17-2019 10:58 AM
There maybe a log file which gives details about installation process. An NI expert may answer this better.