tSharedTimingChip.cpp Line Number: 3286 error

[GreenRiver]

I have a a PXI chassis with two NI-5114 scope/digitizers in it.  I am setting up a tclk between the two.  If I set the trigger to be on the first one I have no problem; however, if I set the trigger on the second one it'll run for awhile but then crash with the following error:

Possible reason(s):
Internal Software Error occurred in MIG software. Please contact National Instruments Support.

Component Name: nihsdrk
File Name: p:\Measurements\DHV\DIDE\export\2.7\2.7.0f0\includes\nidide\timing\tSharedTimingChip.cpp
Line Number: 3286

Source:
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Status Code: -228851

This error comes out when I call the niScopeMultiFetchCluster.vi on the second digitizer (the call on the first digitizer was fine).

The error doesn't give me much to work with or a clue what could be wrong.  I am triggering off an anlog edge.  As I mentioned before it runs for a while before giving an error, but it will run properly on the next loop of setting the tclk and fetching data.

I can provide any more details you need.

[AndyCandy]

Hi GreenRiver,

These error codes indicate fairly general problems that can be caused by either hardware or software. Please try the following basic troubleshooting steps, which have been known to correct the issue.

1. Reset the device in Measurement & Automation Explorer.
2. Reboot the PC or PXI controller.
3. Try a different PCI or PXI slot.
4. Reinstall the device driver in the device manager (you don’t need to reinstall NI-SCOPE) by deleting the device and letting the operating system re-detect the hardware (Action>> Scan for New Devices in the Windows Device manager).
5. Update the driver to the latest version.
6. If possible try the card in a different system.