03-09-2015 11:40 AM - edited 03-09-2015 11:46 AM
hello,
I download de real time module for labview 2013sp1 so I can't install it in my labview 2013 so
my question is:
where can I find the REAL TIME MODULE for Labview 2013 (NOT FOR THE LABVIEW 2013 sp1)
thanks for the answers.
03-09-2015 11:55 AM - edited 03-09-2015 11:59 AM
03-09-2015 12:34 PM
I can't download anything from there, because I get the next message
Updates and Notifications:
Download Language: English
Product Line: LabVIEW
Version: 2013
Release date: 08-02-2013
Software type: Module
Operating system: Windows 8; Windows 7; Windows Vista; Windows XP 32-bit; Windows Server 2008 R2 64-bit; Windows Server 2003 R2 32-bit"
I followed the links and I white my serial number but it gave that is "unknown" , heeeeeelp please!!!!!
03-09-2015 01:10 PM
You'll have to enter your serial number then.
Do you have an active SSP?
03-09-2015 02:03 PM - edited 03-09-2015 02:17 PM
No, I don't have a SSP, is it necesary to download de labview 2013 sp1? it's that so, please tell me how can I get a ssp
I entered de serial number I have but it keeps giving de messagge "serial numer is unknown"
thanks for the anwer
03-09-2015 02:27 PM - edited 03-09-2015 02:38 PM
Do you know which versions of LabVIEW you actually have access to? Which versions were around when you did have an SSP? (You get a year's worth of SSP when you buy LabVIEW). If you had access to Realtime 13sp1, then you should have access to LabVIEW 2013sp1. So if you don't have the discs for it, then try downloading.
But if you still have problems, you'll have to call NI.
03-09-2015 02:31 PM
03-09-2015 02:39 PM
I register the product after installing it, my labview is a regular licensed copy, but I don't contact Ni in order to ask about my registration or serial number, how can I do that?
03-09-2015 02:52 PM
Backing up a moment... when you purchased LabVIEW, did you also purchase the Real-Time Module?
03-09-2015 06:15 PM
no man, I just purchase labview 2013