thanks for replying,
I did something similar to what was suggested in the thread you mentioned. I simply delete the MAX database assuming that when MAX restarted it would create a new database i.e by deleting the \data content and I also tried using the database reset tool for winxp. However, upon restarting, the device(s) were still present within max with its configurations and aliases, which I found rather odd.
think I'm going to try to uninstall/reinstall.
Once again, thanks very much