active x browser won't load

[reza_sed]

Hi

I have an active x web browser control in my application that works fine on most computers however it won't load on one of them.  There is no error message but it simply says inside the browser that "Controller could not be Loaded"

The browser should diplay a webpage that has a link to a pdf document and I can open both on the computer using internet explorer.

So is there some restrictions to using an active x web browser that prevents it from being loaded on that computer

Thanks

[Anil_Reddy]

Hi,

Did you check the run time engine installed on that particular computer.

Try to repair the runt ime engine. This problem will be solved. I had the same problem on my development PC, After repairing Run Time Engine, i could work with that.

You can read the following article.

http://digital.ni.com/public.nsf/allkb/5F06D38D61D883498625734800620168

Regards

Anil

[reza_sed]

Thanks

However I don't see an option for run-time eninge on the computer when I go to Add/remove programs.  The only thing I see is "NI System Components" and it only gives me the option to Remove.

I have even removed it and re-installed it but it gives me the same error.

It leads me to believe that I have a problem with the installer i have created for my application but the problem with that theory is that the installer has worked on a few other computers.

??

[Anil_Reddy · Accepted solution]

Hi,

you can do onething...try to install the Run Time Engine again. You can get the setup file from NI website....

one more thing u can do is, repair the RTE in ur development PC and create installer again.......

hope this works....

[reza_sed]

Hi Anil,

Thanks, it worked great.   I downloaded the RTE on the computer that didn't work and installed it again and that seemed to solve the problem. 

Since i will be giving out my program/executable to customers I was worried but I guess i can just send them the RTE I downloaded if they run into this problem, or ask them to download it themselves....it is available for anyone to download right?

Thanks

Message Edited by reza_sed on 01-13-2009 08:43 AM

[Anil_Reddy]

wow..thats nice........

Yes, anyone can download that from NI website...

This issue may come when we have more than 1 RTE installed, but i have seen this issue randomly on those kind of PCs also.