Visa crashes with unknown error

[geroge123]

Hi,

I'm trying to get a Yokogawa WT310E power meter to work with Labview 2017 on windows 7. I've successfully installed the windows drivers and it appears in Device manager but not MAX ( https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z0000019La2SAE&l=en-GB ). The first step is "Check if you have the NI-VISA driver installed on your computer", in doing so I; opened up the NI-Visa Driver Wizard, selected USB and the device with the identifier of the one i want to receive measurements from (checked from device manager), the details briefly load but almost immediately it crashes.

Clicking OK closes the window and Visa, does anyone know how i should proceed with this?

I've attached the full reports and dump files as well.

[geroge123 · Accepted solution]

Reinstalled visa error no longer appears will open another topic to deal with no device in NI max