The MAX database is not running

[HobieTcat]

Hello,

I am having trouble with the NI Max database. I am getting a message that the NI Max database is not running. I have tried to reboot the computer and go through re-starting the NI Configuration Manager and NI Device Loader. I saw a suggestion to set them to delayed start too. I tried all the suggestions but still not able to get the database running. Does anyone have any suggestions? 

[ZYOng]

What are your OS and NI driver versions?

[HobieTcat]

Thnaks for the reply,

The OS is Windows 11 Pro, I don't know where to find the NI driver versions, where is that?

[ZYOng]

You can determine the software version from NI Package Manager. See Determine the Version of the NI Software Installed on My Computer

You should look for NI System Configurator version. The first supported version is 2022 Q3.

Reference: NI Product Compatibility for Microsoft Windows 11

[HobieTcat]

I am running Labview Version 2023Q1 32 bit, but I can't find the NI System Configurator, should it be on this list?

[HobieTcat]

I found a partial solution at this link Manually Resetting the NI Measurement & Automation Explorer Database - NI