Problem communication betwen TDR100 (Time Domain Reflectometer) and LabVIEW

[Naqqash]

I am working with TDR 100  from Campbellscientific. The problem curretly  I am facing is that when ever I connect the device and communicate between the device and Hyper terminal the device respond and works fine. But when I try to communicate between the device and LabVIEW ( ofcourse, after closing Hyperterminal ) it does't work. Because after sending some command the device should send some data which I could be able to read like in hyperterminal. As I am using basic serial example so I little bit confused what I should do. Can't figure out where I am going wrong. Please refer to appendix of this document for the commands. Currently I am only checking for the GET commands just to check the communiation.

Regards,

Naqqash

[Omar_II]

Your device requires a carriage return.

Are you sending a carriage return at the end of your GET command?

Post your code so we can see what you have so far.

[Naqqash]

Thanks Omar for the reply. I am using the basic serial example VI.. I am sending command in this way..  e.g DUMP\n...

[Omar_II]

Your manual said it needs a carriage return \r

The manual does not say it needs a new line \n