05-24-2016 07:15 AM
It is expected behavior. Which is good news for you 😉
You accidently left an "Reinit All" in the case UI: Initialize case which simply deletes the correct entries you already had in the fields (name and refnum).
Remember: Computers only do what you instruct them to do!
Norbert
05-24-2016 07:27 AM
So well done spotting that. Thanks!