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NI USB 6009 does not detect driver

Hi, I am trying to get my NI USB 6009 to work on my PC with no luck so far. I have installed labview 2010 student edition no problems. I have then installed NI-DAQmx 9.0.2 driver for the NI USB 6009 (came on a CD with the product). This seems to install with no problems. Now, when I plug my 6009 into the USB port it makes a sound (got power / recognizes the device to a extent), but nothing happens. NI device monitor is installed but does not detect this. When I open up "Control Panel\Hardware and Sound\Devices and Printers" The NI USB 6009 has a yellow exclamation mark adjacent to it. I right click this and press 'troubleshoot' then click 'apply this fix' (install latest driver for this device), it searches but can't find one. When I go to install the driver again from the CD is says cannot install - NI measurement and automation explorer 4.6.1(higher version already installed).

Any advice on how I can resolve this issue would be much appreciated thankyou...

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I had a similar problem.  I ended up having to uninstall the WHOLE NI suite on my PC.  And when I reinstalled the LabVIEW suite, I did not install the daqMX components, instead ONLY installing the ones that came with my 6009.  Problem went away and I have been leery to upgrade ever since.


Paul
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Howdy xxyxx!

 

Does the device show up at all in Measurement & Automation Explorer?

 

Please verify that the process nidevmon.exe is actively running on your system.  If trying to update the driver for the USB-6009 through Device Manager is failing please try installing the latest version of NI-DAQmx downloadable here.  After you have installed that, before you delete the installation files try updating the driver for the USB-6009 via Device Manager if it is still having problems.

 

Also, try using different USB ports on the computer.

 

Regards,

Barron
Applications Engineering
National Instruments
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