NI MAX could not launch

[kabooom]

Well, Finally i managed to use the MAX Corruption Removal tools , to delete the directory, tou must first stop the services :

Follow this procedure :

• Select Programs » Accessories from the Windows Start menu.
• Right click Command Prompt and select Run as administrator. If the command prompt is run without administrator privileges, you will receive System error 5 has occurred. Access is denied.
• Type net stop mxssvr and press Enter to stop the MAX database service. If you are prompted to stop other services, stop them.
• Type exit and press Enter to close the command prompt window.

Unfortunately even if the tool say the database is corrected, MAX still doesn't start !!

[MangeshD]

Shooot...!

Now you would kill me for this but have you tried uninstalling the rest of the stuff (NI Product) and reinstalling it again with ADMIN previllages after ' MAX Corruption Removal tools' procedure ?

I haven't find any alternative solution for this thats why trial and error basis is the only chance to get the solution else you can contact nearest NI support!

[kabooom]

Not for the moment, the problem is this will take one day to reinstall all NI stuff, and in a post before, gustavosimao wrote he already tried to reintsall labview without success ...

So.. should i loose one day without guarantee... that's the question ....

[gustavosimao]

---

kabooom escreveu:

Not for the moment, the problem is this will take one day to reinstall all NI stuff, and in a post before, gustavosimao wrote he already tried to reintsall labview without success ...

So.. should i loose one day without guarantee... that's the question ....

---

kaboom, do you have any better idea than reinstall OS?

[kabooom]

No better idea... but it's just not possible !!

I will open a support with NI, and i really hope they have a solution...

[thumble · Accepted solution]

The problem seemed to be caused by an old version of the "nisysapi.dll" that is a depends of the "mxrmcfg.dll" and lays in Windows\SysWOW64 on a 64bit machine. We have renamed it, replaced by the version 15.xxx copied from another machine, rebooted and purged %TMP% and trashcan. MAX can be started again.

[gustavosimao]

---

thumble escreveu:

The problem seemed to be caused by an old version of the "nisysapi.dll" that is a depends of the "mxrmcfg.dll" and lays in Windows\SysWOW64 on a 64bit machine. We have renamed it, replaced by the version 15.xxx copied from another machine, rebooted and purged %TMP% and trashcan. MAX can be started again.

It worked!! Thank you!! 

---

[8105230040]

same problem with me ... how to fix it?

[gustavosimao]

As said by Thumble:

"The problem seemed to be caused by an old version of the "nisysapi.dll" that is a depends of the "mxrmcfg.dll" and lays in Windows\SysWOW64 on a 64bit machine. We have renamed it, replaced by the version 15.xxx copied from another machine, rebooted and purged %TMP% and trashcan. MAX can be started again."

This solved my problem.

---

[8105230040]

Thank you. It's working

---

gustavosimao 已寫：

As said by Thumble:

"The problem seemed to be caused by an old version of the "nisysapi.dll" that is a depends of the "mxrmcfg.dll" and lays in Windows\SysWOW64 on a 64bit machine. We have renamed it, replaced by the version 15.xxx copied from another machine, rebooted and purged %TMP% and trashcan. MAX can be started again."

This solved my problem.

---

---

Thanks. It's working