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NI ENET-9163 status LED ON and connection problem

Dear all,

I am trying to configure a NI ENET-9163 on Win 10 Pro and NI MAX 18.0

First problem I am encountering is that the statud LED is always ON (orange light). According to the manual this should mean "Device firmware booting or resetting to factory default". However, even after long waiting time (several hours), it never goes OFF which would correspond to normal operation. Does anyone have any hint about this ? Also, I tried pressing the reset button and it does not seem to have any effect (either <5 sec press or >5 sec press).

Second problem (which could be due to the first one of course) is the connection between my desktop computer and the ENET-9163. I am failing to see the device on NI max and when checking the ethernet status on windows I have no packets received from the ENET-9163/ I am using automatic IP adress and DNS server options on the TCP/IPv4 settings. It has come to my attention somewhere that ENET-9163 is only compatible with NI-DAQmx 17.5 or earlier. I have also tried with a 5.0 version but I am having the same detection problem.

Any suggestions ?

Thanks !

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