NI CompactRIO support for LabVIEW 2015 missing

[asgerbj]

Hello

I have a NI cRIO 9038 that i wish to use for a project, but i keep having incompatible software issues. I've downloaded both LabVIEW 64-bit, CompactRIO 15, Xilinx FPGA tools, NI FPGA Module and then LabVIEW 32-bit. All those components are updated in the NI Service Manager. 

I'm trying to learn how to use this device, and I'm going through the guide of http://www.ni.com/compactriodevguide/ where the first example is a Turbine including different VIs. When opening the files it succesfully scans and loads all required sub-VIs, but just upon opening i get the following error message

Here is a view of the installed software in my MAX

Searching for "NI CompactRIO Driver support for LabVIEW 2015" leads me to this page  http://www.ni.com/download/ni-rio-15.0/5363/en/ which i have already downloaded and installed.

How can i solve this issue?

Thanks

EDIT: I am also missing the cRIO sample projects referenced by the NI guides as a good starting point for any new application. They should be visible when i wish to open a new template/sample. Is this a further indication that i am missing something - or should try to reinstall? I simply cannot figure out what it is i could possibly be missing.

[Sam_Sharp · Accepted solution]

Do you also have LabVIEW Real-Time and LabVIEW FPGA installed? You probably need to install those before the CompactRIO drivers. I'm not sure if LabVIEW RT/FPGA is supported in LV 64-bit - it doesn't look like it's showing up under LV 64-bit in your MAX screenshot.

Edit: Sometimes the installation order can be important - LabVIEW/FPGA/RT first and then the CompactRIO drivers - you might want to do a reinstall and see if that sorts it.

[asgerbj]

I think I'm missing LabVIEW Real-Time Module then. I will try to download it from http://www.ni.com/download/labview-real-time-module-2015/5451/en/ and install. Hopefully the order is not critical.

Otherwise i will try to do a uninstall and reinstall in the correct order, which from your post should be:

LabVIEW 32-bit

LabVIEW Real-Time Module

LabVIEW FPGA Module

NI CompactRIO Device Drivers

[dkfire]

You need the Real-Time and FPGA module to do anything with the cRIO platform.

The CompactRIO is only a driver, it has no LabVIEw functions.

And just a note, these two modules have a seperate licensing fee.

[crossrulz]

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@asgerbj wrote:

Otherwise i will try to do a uninstall and reinstall in the correct order, which from your post should be:

LabVIEW 32-bit

LabVIEW Real-Time Module

LabVIEW FPGA Module

NI CompactRIO Device Drivers

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Yes, LabVIEW should be installed first and then the drivers.  However, you should be able to get away with just trying to reinstall the drivers and it will see that it needs to add the LabVIEW support.

[asgerbj]

Thank you. I was missing the Real-Time module, and i just ran the CompactRIO Device Driver installation again. I'm not experiencing any issues opening any of the example files now.