MS VC++ runtime error - running nimxs.exe suring computer boot

[mchips]

Somehow my labtop starts to fail to run MAX (nimxs.exe) during start up. Message is "Micrsoft Visual C++ runtime error. This application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more info". Any idea? Thanks in advance.

[Justin_M]

Hi mchips,

Has MAX ever worked for you?  What version of MAX and the DAQ driver are you using?

I haven't seen this error before, but I would try uninstalling and reinstalling your drivers (which will reinstall MAX as well).  If some of the install files have gotten corrupted, a reinstall should fix it.  Let us know how this goes!

Thanks,

Justin M.

National Instruments

[mchips]

I  uninstalled and installed back different LV versions (8, 7.1) but the same result which doest not make any sense. If there are any corrupted files, like you mentioned, this should fix it but...

[Justin_M]

mchips,

So you've tried reinstalling your different LabVIEW versions, but have you done the same with the DAQ device drivers?  To do this, just go to Start >> Control Panel >> Add/Remove Programs and find National Instruments.  Click 'Change', and then find the version of the daq driver that you have (depending on the driver version, it should be something like NI-DAQmx, NI-DAQ, or Traditional NI-DAQ).  That should completely uninstall the driver.  You can then reinstall the driver from a disk, or if you prefer, download the driver you need from our website by going to www.ni.com and clicking on the 'Drivers and Updates' link on the left side.  In the Search field, type in the following info:

Product Line: Multifunction DAQ
Software: 'NI-DAQmx' OR 'Traditional NI-DAQ (Legacy)' (depending on which you need) 
Software Version: <your version>
Operating System: <your OS>

You can also download the latest version of the driver, if you know your card is supported.  If you tell me what DAQ card you have and what version of the DAQ driver you are using (DAQmx or Traditional DAQ), I can tell you which is the latest you can use.

Thanks,

Justin

[mchips]

I uninstalled all NI product MAX and LV8.0 and drivers but still get this error.

[Raajit_Lall]

Hello mchips,

Do you have any anti-virus software or firewall that might be blocking executables such as the NIMax.exe?  Could you please tell us what version of the DAQ driver you installed on your machine.  Also, please check if the NI Configuration Manager is started.  Here is a knowledgebase article that you can refer to.

Thank you,

[JessicaM]

I have this same runtime error when trying to install MAX.  It started last year when I installed the LabVIEW 8.5 update.  MAX would work, and then one day I got the error.  The first few times I was able to re-install the drivers, and it fixed the problem..until a week later, when it would re-appear.  then I tried deleting the data folder.  That worked - once.  Then i tried recovering the corrupt database, which worked - once.  I got the error again today, and I tried everything I had tried before, and nothing worked.  I downloaded the latest drivers (march 2008), which upgraded to MAX 4.4.1, and I still get the error.  I've made sure none of the MAX executables are blocked by the firewall, I opened port 3580...i dont know what else to do....

[Raajit_Lall]

Hi,

It seems like you have tried a lot of things.  Could you tell us what kind of computer is this?  Have you seen this behavior on multiple machines, or does this behavior occur only on this computer?  Have you tried to change the configuration settings as well?



When you restart your computer, does the configuration manager stop automatically?

Thanks,

[JessicaM]

I'm also working with tech support and R&D on this, but they have not mentioned the configuration manager. 

I have determined that I can successfully start MAX only when I am connected to my office network.  When I am away from the network, I get the error.  All the other things I had tried before (re-installing drivers, recovering the data folder, etc) were not the reason MAX worked, it was because I was re-connected to my office network at the time.

I currently have MAX running as I started it upon leaving the office and don't want to close it until I can get back to the office again (I have a remote office).  Currently the configuration mangaer is running.  I have not tried changing any settings.  What might I change? 

My feeling is that it is searching for something that happens to be on the network.  Since I am not connected, it can't find it, and doesn't start.

[JessicaM]

We found the solution.  My .iak file was located on a network-syncronized folder.  I got the error whenever I was disconnected from that network.  As soon as I reconnected to the network MAX was able to load.  So, i moved the .iak to a folder on my c drive, instead of the network folder. NI R&D is fixing the problem in the next FieldPoint release.