06-07-2011 12:42 PM
I have a computer that had LVRTE 8.2.1 installed on it at one point. We have subsequently uninstalled it, but it is not gone. We have installed a new version of our software with LVRTE 9.0.1 and everytime we start it up, the 8.2.1 MSI fires up and then errors out with a 2356 error. I have searched for this error on the forums and it is not mentioned anywhere.
I have tried installing 8.2.1 so that I could then uninstall it, which I have, but the problem persists.
I have done MSI Blast as well to no avail, including deleting all NI registry keys.
Is there a way to remove any mention of NI software from the machine?
06-08-2011 11:40 AM - edited 06-08-2011 11:44 AM
Hello cbauer
I'm sorry you are experiencing issues with our NI LabVIEW Run-Time engines. Can you please post a screenshot of the error you are receiving? In addition to this, does the error Window give you the option to generate a log file? If it does, could you please upload that as well? Can you also describe the system you are deploying the run-time engine to?
Thank you very much for your effort and patience as I address your concern.
06-08-2011 12:02 PM
I was able to install 8.2.1 f2 and then uninstall it and it worked. You can close this case out. Thank you for your response however.
06-08-2011 12:07 PM
You may try a registry cleaner after the uninstall. I have used CCleaner (http://www.piriform.com/ccleaner) and it has helped me on issue such as this.