LabVIEW: Memory is full error, using a gigE camera

[jonald22]

Hi,

The LabVIEW Application I am working on uses a gigE camera to pull in an image. However, when I attempt to pull in an image I get the LabVIEW: Memory is full error. The application ran recently. I think what may be causing issues is that there was a power outage recently. I reset the camera settings to what they should be for the LabVIEW App to run successfully, but the program is still displaying the same error. I have confirmed that the camera is connected through the NI Max. Any help would be appreciated.

Thank you

[Gregory]

Hi Jonald,

Can you start by posting your code, posting a screenshot of the error, and testing whether you can stream the camera using MAX?

[jonald22]

I can stream the camera using MAX. The code was written a few years ago, and all I really have access to is the application UI. We have also added 2GB of RAM to the computer which did not resolve the issue either.

[billko]

Have you tried following the suggestions on the error message you just posted?

[jonald22]

I have looked at the website it directs me to. However, this Application has worked for a couple years. That page seemed to point me to changing the code which I don't believe to be the issue. The Application also says no camera found. I am just jumping into working with this application and largely LabVIEW at a new job.

[billko]

I see.  Going on the premise that you seemed to have noticed the problem after power loss, maybe the default camera resolution creates a picture that is too large for the code to handle?  (I don't know if you checked that when you (re)set the camera up to work with LabVIEW.)

[Gregory]

When you say you only have access to the application UI, does that mean an executable?

I like Billko's idea. But you said the application does not find the camera? Does that mean it doesn't even start working? Or at some point after running a while it drops off? Is there a setting on the panel where you can select the camera you use? And if so, is that list of cameras empty?

[jonald22]

I've been messing with the camera settings and nothing has worked up to this point. It is an executable. There is a part of the UI that says "No camera detected" but no option to view devices. It runs initially but when you try to load an image in it displays the error.

[paul.r]

Without any idea of how the code operates, all anyone can do is give you guesses.. 

Maybe the code that is trying to open the connection to the camera doesnt have error handling, and is going crazy in a loop opening references or something? 

Does the application have a configuration file of any sort? Do you have any idea of how it identifies the address of the camera? Any chance that got changed?