Error when installing device drivers with 8.2 update

[J Bowen]

I get the following error when I try to install the updated drivers on the device driver CD set (this is when I first insert CD 1 and click install drivers).  I discovered this error when I was installing labview 8.2 and when I was installing it said to insert the device driver CD.  This error came up and when I subsequently tried to install it by itself I kept getting this error.  I also switched CD rom drives and it still gave the error.  Could the CD be corrupted??

The error is: 

.\UberInstaller.cpp(1255): IInstallerError 10009
Fatal Error. Unable to create temporary file.
Unable to copy original D:\SupportFiles\resourceEng.dll to C:\DOCUME~1\LAPTOP~1\LOCALS~1\Temp\nii49D.tmp.
Windows Error Windows Error 23: Data error (cyclic redundancy check).
 .

Any ideas??  Is it possible to download the set of drivers?  I know I can download them individually but it would be helpful to be able to download the 3 CD set.

Thanks

[Will.D]

Can you explore the CD at all?  Read a readme or some random file on the CD?  If not, you're probably right about the CD.

The drivers are available for download, but it won't be as easy as the CD.

You can start here.

Message Edited by Day on 09-11-2006 03:17 PM

[J Bowen]

I am able to read some parts of the CD, but when I try to navigate to the file that is referenced in the error message it freezes.  Sounds like I need to request a new CD from NI.  Fun times

[JLS]

Hello,

This definitely looks like a CD and/or CD drive issue - I've seen similar.  If your CD drives were the same, you may try with another, although that's not necessarily helping you on your development machine.  Another thing to try is copying the contents of the CD to your hard drive, and installing from there.  This has the added benefit if/when you build installers in LabVIEW for your applications that IF you have to include additional installers (this is an option in the installer build spec) THEN they will be referenced from your hard drive INSTEAD of the CDs, which you would otherwise be prompted for... if you happen to have misplaced them, this can be a point of frustration!

I hope this helps!

Best Regards,

JLS

Message Edited by JLS on 09-12-2006 02:15 PM