Error Msg "mxsxport.dll was not found" on startup

[ciramjo]

I sometimes get the indicated error message when starting my Labview .vi, especially the first time after bootup. This is a recent occurence, and I'm not sure what in my system may have changed. The message goes on to say "re-installing the application may fix this problem". I have not tried re-installing labview. In spite of the error message, the .vi seems to load and run fine. If I stop and the re-start the .vi, I usually do not get the error message again. Can anyone offer any insight into this issue?

Thanks,

John

[JLS]

Hello,

Can you screenshot the error and post it?  In any event, I believe we can fix the problem by adding to the system Path variable, so that the dll will be looked for in the correct directory (although I am not sure what has changed the path linkage for LabVIEW).

Here's what to try:

1. Right-click on My Computer, and select Properties...

2. Click the Advanced tab.

3. Click the Environment Variables button.

4. Scroll down the system variables list to find the Path variable, and double click on Path.

5. Press the End key to take you to the end of the text field in the box that popped up after the previous step.

6. Type in, or copy and paste from this post, the next line with text below: (the semicolon at the front delimits entries to the Path variable).

;C:\Program Files\National Instruments\MAX

I hope this works!  If not, it's probably worth trying to uninstall and reinstall.

Best Regards,

JLS

[ciramjo]

Thanks for the feedback JLS.

I don't have a sceenshot, and the problem was very sporadic, so I was not able to duplicate it at will. But I followed your suggestion, so we'll see if the the problem recurs.

Thanks again!

John

[JLS]

No problem!

I hope it solves the problem 🙂

Best Regards,

JLS