DMM - Error to recognize

[dcarvalho]

Hello,

I have a problem with the recognize of my DMM (DMM USB 4065). I have installed the LabView version 8.6 and the DMM 2.9.

What can I do to resolve this problem?

Regards,

Daniel Carvalho

[.aCe.]

I am assuming, you have tried looking in MAX and also the DMM Soft Front Panel.

Please post any error messages you see as well.

[smercurio_fc]

Did you install NI-DMM?

[dcarvalho]

yes, i'have installed the NI DMM 2.9

[Audrey_P]

Hi Daniel,

First thank you for using NI discussion forums.

How do you see that your DMM USB board is not recognize?
Does it appear in the device manager?
Is there a yellow question-mark or a NI icon beside your DMM USB card in the device manager?

Perhaps can you also install DAQmx driver (8.7.2 or later) in order to get Measurment&Automation Explorer (MAX) and see all NI devices which are recognized on your PC.

Regards

[dcarvalho]

Hi Audrey,

It appears "DMM Loader". When i start the NI PXI 4065, give me an error of DMM not recognized.

Yes it appears in the device manager like a PXI DMM (it must be a USB) and appears a yellow question-mark beside my DMM USB .

I will try install this DAQmx Driver 8.7.2).

Regards,

Daniel Carvalho

[Audrey_P]

Hi Daniel,

the yellow question mark indicates that dirver is not found. Are your sure that your operating system is supported by the NI-DMM 2.9 driver? (NI-DMM 2.9 supports only Windows Vista/XP/2000).

The NI-DMM 2.9 Readme indicates that the following software are installed as part of the NI–DMM installation :

• NI SignalExpress
• NI IVI Compliance Package
• NI-DAQmx
• Traditional NI-DAQ
• NI-VISA

Perhaps should you repear or remove/reinstall all these NI-drivers.

Regards,