If you're using a terminal emulator to connect to the instrument, then am I correct to assume that the connection acts as a serial port? Do you have NI-VISA (the National Instrument serial instrument drivers) installed? If not, then you probably will not be able to connect to your instrument. If you do have VISA installed, then you can look at the serial port communications examples to see how to send and receive data.
If that doesn't help, please attach your VI showing what you've tried and where the error occurs. You should also have Measurement and Automation Explorer (MAX) installed. In MAX, under Devices and Interfaces, Serial & Parallel, do you see your device (or the COM port for it) listed? Can you use the VISA test panel to send commands or read data?