Can't open License manager

[bo0817]

Hi 

I am using volume license and labview 2017, however, I can't open license manager couple days ago. I uninstall and install the license manager 4.3 and Labview 2018, still not working. Please help. 

[MichaelDB]

Hi bo0817,

Can you explain what you mean when you say NILM doesn't open?  Do you get any error message, and if so, could you post a screenshot of the message?

If you've tried uninstalling and reinstalling LabVIEW as well as NILM, and that didn't work, another option might be to force a reinstall.  Sometimes that will overwrite a corrupt file that the normal installation process thinks is ok and skips.  To do that, follow this guide: https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P8U0SAK&l=en-US