02-20-2011 03:34 PM
@Jeff Bohrer wrote:
Gosh- I did not mean to start a flame war
I, certainly expect NI WILL have the link on their website fixed. I have, in the past, noticed issues- and reported them via SSP and local sales. I've been pleased with the results and think the attention given by NI was appropiate when I used these methods to report website issues. Of course, I may have the hottest NI support team in existance but just choose to believe that they represent the norm.
Not sure what you mean by flame war (unless I missed something?). If you are referring to my 'Sunday' comment then I think have read it out of context (but I have no idea why?). It was not a criticism or a complaint - it is a fact. I know local office hours and this was outside of it. I don't have a problem with that, but it meant your option to call an AE was not possible. It maybe different in the US, but I wouldn't know. Cheers -JG
02-22-2011 12:16 PM
Hi jgcode,
Thank you for finding this issue. It appears that the website has already been fixed and that the link now points to the correct driver package.
02-26-2011 12:52 PM
All,
I have actually spent a few days with a customer that disagreed with my analisys that "i have the hottest NI support team". The "customer's" response was, and I quote,"No, MY team in Michigan, is the best"
Well done!
02-26-2011 08:43 PM
@Michael G wrote:
Hi jgcode,
Thank you for finding this issue. It appears that the website has already been fixed and that the link now points to the correct driver package.
Thanks!