LabVIEW Web UI Builder and Data Dashboard

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Data dashboard keep crashing

Data dashboard keep crashing

Hi, 

I just installed data dashboard on my Moto G3 (Android 6.0, French version)

The app open, but as soon as I click on "+ add" I see the left side panel slide half open and then the app crash.

I tried to restart and cleaned the cache, but I still can't use the app.

 

Thank you

Matt

 

Message 1 of 10
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Re: Data dashboard keep crashing

Hi Matt,

 

Have you been able to use this version of the app successfully on another device?

Adam
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Message 2 of 10
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Re: Data dashboard keep crashing

I don't have another device, my colleagues use Iphones...

But It is kind of strange that I'm the only one to whom it happen.

 

Thank you

Matt

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Re: Data dashboard keep crashing

Hi MaLac,

 

Have you tried uninstalling and reinstalling? Also, where did you download the app? Did you get it from an appstore or our website? Here is the link: https://www.ni.com/mobile/

 

Sorry, I'm unfamiliar with Android functionality with data dashboard but these are good questions to ask.

Aulia V.
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Message 4 of 10
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Re: Data dashboard keep crashing

Hi Aulia,

I tried to uninstall and reinstall but it does the same thing. I download it from Google Play. The NI website is just a link to google play so there is no other mean to install it.

 

Thank you

Matt

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Message 5 of 10
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Re: Data dashboard keep crashing

Hi Matt. 

 

I just tried it on my friend's phone and it seems to work just fine. However, we have gotten plenty of feedback from Android users that it crashes often. I will send the feedback to R&D. In the meantime, if a friend has an iPad, it seems to work fairly well on that.

Aulia V.
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Message 6 of 10
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Re: Data dashboard keep crashing

Same problem here!

BoF
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Message 7 of 10
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Re: Data dashboard keep crashing

I cant connect my android with computer W7.

The massage onthe phone is data dashboard has stopped for labview.

Can you help me

  Harout

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Message 8 of 10
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Re: Data dashboard keep crashing

I cant connect my android with computer W7.

The massage on the phone is data dashboard has stopped for Labview.

Can you help me

 Thanks

Haro

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Message 9 of 10
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Re: Data dashboard keep crashing

Hi Harout - Thanks for posting your question! Since this forum post is from over a year ago, I'd recommend starting a new thread with your question to get more visibility. 

Adena L.
Applications Engineering
National Instruments
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