bafan4life,
I spoke with my colleague, with whom you have an open service request. She mentioned to me that she sent you a folder that should contain all of the necessary files and dependencies to clear up this behavior. We're also updating our marketing team, to ensure the correct files are all available from the same place online to avoid this type of issue in the future. I hope the files my colleague sent you will clear everything up, but keep us posted!
-William
