"Control HW Communications Disabled" while using PRM1-Z8

[Rhou7]

Hi,
I was wondering if anyone has experienced difficulty and/or knows of a way to solve the following:

We have a PRM1-Z8 rotation controller in our lab. We can use APT User to control that perfectly but the Labview does not work.

I did exactly the same thing in the User Guide to Labview & APT but the Labview keep giving out error message.

Error; [Code = 10109]

Control HW Communications Disabled

A software call has been made to a control which is not currently communicating with any hardware. This may be because the control has not been started or due to incorrect serial number or missing hardware.

The VI was attached.

I've searched in the forums and verifed that:

1. The SN is the same as we saw in APT user.

2. The error is always there no matter the APT User is running or not.

3. The error is always there no matter the loop in the VI is there or not.

4. I am using MG17 motor as the ActiveX Object

If anyone can help it would be much appreciated.

Thanks
Renjie

[DECONN]

Hi Rhou7,

This error is actually an event panel generated by the APT program.  The first step I would suggest is to finish wiring some of the code and add error handling to ensure that it is not related to the LabVIEW programming. To demonstrate this I modified some of your code (see attached VI) following the APT guide found at this link. You may consider following all of the steps in that guide to completion to ensure that the LabVIEW program is stable first. 

[glw36]

Hi,

I am having the same error message pop up. But I can't open your Vi's because the latest version I have is 2012. Would it be possible for one of you to save it as 2012 and post? That would be appreciated.

[nyc_(is_out_of_here)]

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@glw36 wrote:

Hi,

I am having the same error message pop up. But I can't open your Vi's because the latest version I have is 2012. Would it be possible for one of you to save it as 2012 and post? That would be appreciated.

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