ni488.2 fails to install

[w1qg]

I have reached a deadlock situation.  The new ni488224.exe software does not complete the install proceedure.

It indicates that NO products have been installed. I suspect the previous version did not uninstall correctly.

Now, I have no old version, and no way to install the new version.

I suspect some registry entry is indicating that this stuff is already installed.

[w1qg]

This is a followup to my original post.

It appears that the 2.4 version no longer supports the GPIB-USB-A.

http://forums.ni.com/ni/board/message?board.id=140&message.id=16166&query.id=83160#M16166

When I try to load an older version, I get: 

Missing or Damaged GPIB-32.DLL

It suggests uninstalling and re-installing and I have tried that and all manner of pertebations.

What I need is a way to COMPLETELY clean this machine of any trace of NI software, and then do

a re-install.  Is there a utility that can accomplish this ?

Thanks

Dick (w1qg)

[Krista H]

Hi,

It seems like you are having some major issues with installations. Please email support@ni.com and reference me and this discussion form.