Instrument Control (GPIB, Serial, VISA, IVI)

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VXI device not appearing in NI MAX

So I have a new VTI ex2500 slot zero controller in a VXI crate. With NI-VXI installed and everything updated and running Keysight VISA as a secondary, I can see the VXI instruments in the crate and the VME devices appear but are unreachable. I'm used to VXI controllers appearing as a VXI device in NI-MAX but this one just appears as a "misc VISA" device. If I could get it to appear as a VXI device, I could create the pseudo logical addresses I need to create, etc. Any thoughts on this issue? Anyone else dealt with something like this?

 

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