UT8805E Pyvisa Communication

[BovineJoni]

I am trying to communicate over ethernet with a Uni-Trend UT8805E Digital Multimeter using pyvisa.  I am able to open a connection and am able to write to the device without hassle (I think), as I am able to see changes on the screen on the device that line up with the commands I send.  For instance, I am able to change the trigger source, trigger a measurement, change the measurement type.  I am also sometimes able to use instrument.query() with several standard commands like *ESR?.  However, if I try to use instrument.query("*IDN?"), I get an EOFError.  Also, *ESR? returns 32, which I understand to mean the device didn't understand the command or the previous command hasn't been processed yet.  

read_stb() returns 0.  read_raw() throws a VI_ERROR_TMO (-1073807339): Timeout expired before operation completed (this error returns quickly, even if I make the timeout very long).  

I am unable to query the ID, but can query some other standard commands.  I am also unable to read or query any of the commands in the programming manual.

I am including a link to the programming manual here:

https://assets.testequity.com/te1/Documents/pdf/uni-t/Uni-T_UT8805E_Programming_Manual_0424.pdf

but I found it to be lacking information so I've also been looking at the manual for a similar device from the same company:

https://events.uni-trend.com/hubfs/Instrument%20Product%20documentation/Multimeters/UT8806E/11040111...

Lastly, I am doing this on an Ubuntu machine so I doubt 

Any help is greatly appreciated.

[BovineJoni]

One more data point.  When I list_resources(), I do not see the device listed.  However, when I try to connect, it does not throw an error, and when I run list_opened_resources(), it lists the connection.

[BovineJoni]

Update #2:

I took the multimeter and connected it to a windows machine that has NI MAX.  NI MAX was able to recognize the device immediately and can communicate no problem.  Unfortunately, the desired set up involves the multimeter communicating with the Ubuntu computer.