Problem uninstalling IO libraries.

[Mike666]

Hello. I'm new to NI, GPIB, and the NI IO Libraries, so I'll apologize in advance for any "Newbie" foul-ups.
 
I’m attempting  to install a driver, for a National Instruments GPIB-USB-HS USB device, under Windows XP. I need the GPIB device to control a programmable DC power supply (Xantrex XHR 40-25).
To install the current version (2.5) of the IO libraries, I have to UNinstall the version I have now (1.7). Attempting to do the usual software uninstall (Settings > Control Panel > Add or Remove Programs) "blue-screens" the PC and causes a restart (3 tries so far). After the re-start I get a message "The system has recovered from a serious error". Any suggestions?

[TV_Enable]

Hi Mike,

Thanks for your post.  If the system is blue-screening when you open "Add or Remove Programs" it seems like the issue here might not be the driver.  Can you tell me exactly when the blue-screen occurs?  Does this happen when you select "Add or Remove Programs" or when you select "NI-488.2"?

You can also install the current version without uninstalling the earlier version you have on your computer.  Try installing version 2.5 without uninstalling your current version. 

Regards,

Todd V. 

[Mike666 · Accepted solution]

Todd,

Thanks for the response. The system "blue-screened" somewhere in the middle of the uninstall process, but I haven't been able to determine where exactly since it re-starts immediately. One of our IT people managed to install a new version (V2.6 I think), so I think I'll call this one solved and move on.

Thanks again for you support.

Mike Andrew

EMS SATCOM