What information do you have about the stepper motor? Do you know how many data bits your devices expects? Parity? Flow control? Baud rate? RS232 or RS485? What commands is it supposed to respond to? You need to know this kind of information about your device before you can attempt to communicate with it.
Once you know some basic information about your device, you can then begin communicating with it via hyperterminal (to verify successful communication) and LabVIEW via VISA. For information about where to begin, I recommend that you go though the material at the following site:
Logan S.