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Instrument Control (GPIB, Serial, VISA, IVI)

IC 3120

I have a touch screen which is connected to IC 3120. Now the issue that I face is basically that whenever the touch screen is opened for the first time, and I touch over it, the pointer of the touch screen responds significantly at the distant from the point where it was touched. Is the issue somehow related to my controller or it is touchscreen driver issue or very collective in some sense?