GPIB not recognized in Win10

[caroklose]

Dear all.

our software is not able to find the GPIB0. NIMax also doesn't show it. However, it appears as a USB device (see attached screenshot) and also seems to work properly according to the device manager.

We have reinstalled it without success.

Any ideas?

Driver version is NI4882_1850f1

Win 10 Enterprise 2016

Thank you,

Carolin

[CUoutdoors]

We are currently having the same issue, but on a much larger scale affecting 23+ Win10 Enterprise PCs at the moment. In the meantime, we are using older Win7 Enterprise PCs with NI4882 version 16.0.0 installed. All our GPIB-USB-HS and GPIB-USB-HS+ are genuine adapters purchased directly from National Instruments.

[MateuszLoska]

Hi caroklose,

do you have NI-VISA drivers installed on your machine?

http://www.ni.com/download/ni-visa-18.0/7597/en/

Thanks,

[Franz_Josef]

Hi there, we got the same problem with NI4882_1850f1 update.

Are there any solving proposals in the meantime?

Thanks

[caroklose]

Hi Franz_josef,I'm sorry but I do not have a good solution to this. We switched our PC and on another identical Win 10 PC it's working without any issues. Good luck! Caro