GPIB-USB-A Hardware Drivers

[NuwanA]

I have NI GPIB-USB-A controller. I tried to use it with NI488.2 17.5 & 18.5 
Versions. But the the controller not detected by the computer. It said that no 
drivers are installed. Please help to solve this problem. Kindly propose the 
appropriate driver. I am using Windows 7 SP1 64 Bits. The controller is 
detected by NI MAX as a unknown hardware. I also tried with Lab view NXG but 
the same problem occur.
Please help to resolve the problem
NI Hardware: GPIB-USB-A
Operating System: Windows 7

[sarahmo]

Hi NuwanA,

Has the NI GPIB-USB-A worked previously?

If you purchased this product from NI, it should come with our service pack. You can reach NI support at 866-275-6964 to help you further with the issue. 

[NuwanA]

Dear Mr.Sarahmo

Thanks for your kind attention on my problem.

This controller is much older and i used it for first time.Service pack is not available now.

Can you confirm that this is not supported by NI 488.2 17.5 and 18.5 versions??.

Does it need more additional software??

Tks & Rgds

Nuwan A

[sarahmo · Accepted solution]

According the the 488.2 17.5 Readme, it does not support the GPIB-USB-A.

We do not have earlier drivers available online to download. If you need an earlier driver, you will need to contact NI support. 

[NuwanA]

Ok.Noted.Thanks for your reply.

I will do as instructed.