GPIB-ENET/100 lockup... how to Reset

[CocoMarsh]

OK... I think the error I am getting is 78 on the ENET/100 box.  Any ideas what this means?

Thanks,

Cody

[ScottieB]

Try upgrading to the latest firmware revision (C.9) on the ENET/100 and see if this prevents the error.

Thanks,
Scott B.
GPIB Software
National Instruments

[CocoMarsh]

OK... I'll make sure I have the latest firmware. Is there any way to check and see what version I have now? Seems like I updated the firmware in Septemeber, or so though. Is "C.9" newer than that?

Looks like today I got another error, this time it looked like 88... any ideas what this error code is?

Thanks!

Cody

[ScottieB]

Almost any flashing error code is a CPU error inside the box that shouldn't happen.  C.9 is older than September, but it was released to specifically address these sorts of CPU errors.  Re-flash the firmware to C.9 and see if this goes away.

Scott B.
GPIB Software

[JeanPierre]

I have the same problem with a static IP, firmware C.9. The GPIB-ENET/100 still replies to pings, but MAX(4.0.3) tells that the device is not properly configured. A LabVIEW (7.1.1) application reports error VISA:  (Hex 0xBFFF0011) Insufficient location information or the device or resource is not present in the system.

The device is interrogated every minute 24/7, with the connection reinitialized (open-close) each time. Sometimes communication with GPIB-ENET/100 reports errors (timeout on VISA Write) which can be reverted from only by relaunching the application. With the error above, it requires a power cycle of the device to recover.

I hope these infos will help to solve the problem.

[Chris_R.]

Hello,
Relaunching the application should not be necessary, so to troubleshoot it, please post an NI-Spy capture using the methods described in this KnowledgeBase.  Also, the version of NI-488.2 and NI-VISA you have installed will also be helpful.

Have a great day!

Chris R.
Applications Engineer
National Instruments

[JeanPierre]

All the latest versions VISA 3.6 and NI-488.2 2.42. I'll take a look with NI-Spy and be back.

[JeanPierre]

I've joined Capture.spy (remove txt extension) and a commented Capture.txt. Now my GPIB-ENET/100 does not respond (no blinking power supply LED) and locks my application and NI488.2 Troubleshooting Wizard. It does respond to pings.

[Chris_R.]

Hi JohnPierre,

I will take a look into this spy file and let you know if I have any suggestions.

Chris R.

[Chris_R.]

Hi JohnPierre

It appears in the SPY file that you are trying to viOpen ("RPM4" ) which I assume is your VISA alias.  This is done several times and it never returns. Is this you trying to open the GPIB-ENET/100 in VISA? Also, IBFIND fails, which may be the troubleshooting wizard. This shouldn't happen, since it should at least return EDVR (driver error), even if the network is down and you can't get to the ENET/100. I recommend reinstalling the NI-488.2 driver or trying the same procedure from another fresh computer to see if you get the same results there too. The NI-drivers on your computer seem to be confused.  A reinstallation of drivers may fix this problem.  If possible, try this and report back to see if that helped.

Have a great day!

Chris R.
Applications Engineer
National Instruments