Fluke TiS45 thermal imager USB connection not being recgonized in NI Max

[Jim12345678]

I have a Fluke Tis45 thermal imager that is not being recognized by NI MAX when connected via USB.  The NI VISA driver wizard does find the device and frequently crashes the moment I select it from the list of found devices. However, the wizard has managed to stay running long enough for me to use it to  to create .inf files, but the device still doesn't show up in NI MAX.  I'm running NI MAX 17.5, Windows 7.  The device is VID_525&PID_a4a2.  In almost all cases the moment I select it the driver wizard crashed.  Any ideas?

[this_one_time_at_vancamp]

Jim,

I'm wondering if something isn't working right with the driver.

What version of NI-VISA do you have?

Are you able to connect successfully to other third-party USB devices using this process, or perhaps to a Serial or GPIB device if you have any available?

Has this device been recognized properly in the past?

VanCamp

[Jim12345678 · Accepted solution]

It appears that the Fluke Ti245 doesn't support USB communications.