Instrument Control (GPIB, Serial, VISA, IVI)

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Can't use VISA resource Error (Hex 0xBFFF009E), but can see instrument/query in NI MAX

As the title states, I have no problem seeing the instrument in NI MAX (instrument is an SR830 lockin). I have 488.2 installed for using GPIB-USB and VISA 16.0 is also installed. However, if I run any labview vi using VISA resource, it comes with the error HEX 0xBFFF009E, VISA or a code library required by VISA could not be located. However, I have removed and reinstalled VISA 16.0 several times. I've checked if there are any issues with hardware using another computer with a working version of Labview+VISA and have had no issues reading the device as setup. The only difference I can tell is the nonworking one is Windows 10 and the working comp is Windows 7. Still, they have the same installs, and I can see everything in NI MAX with both computers. Any help would be greatly appreciated.

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Could you attach the communication image from NI-Max along with your vi that shows where you are trying to elicit the same response from your instrument?  (Pictures or code are worth 1K words)

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