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Repair

I am having a difficult time with a service request for a roboRio.  It does not accept the S/N.  Thanks

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Message 1 of 4
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I'm not sure what form you're filling out,...

 

These forums are how we're currently supporting FRC teams.

 

Can you share here what is wrong with the RIO?

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I will do what I can.  At the Great Northern Regional in Grand Forks last year, we had our NI roboRIO on board in the robot but it would not connect to the field FMS system.  We had to bring the bot back to the pit and seek technical TFA help for troubleshooting.  We tried multiple hardware connections and the TFA said there was a light indication on the RIO of a hardware fault.  He advised us to switch it out with another one we had with and that was successful.  He then suggested that we reach out to NI to send in the roboRIO to determine the actual problem.  

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Message 3 of 4
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Hmmmm...,

Does the RIO exhibit any other problems besides not connecting to the FMS?

 

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