When I run the imaging tool it fails with the error "unabel to assign an IP address forthe CompactRIO device. Ensure the IP Reset switch on the CompactRIP device is turned off." The screen shot also shows that none of soft switches are asserted. I have tried multiple resets and re-runs of the tool but it always fails. The Imaging tool version is 2013.1.10.
I turned off the Norton SmartFirewall, removed one extra IP address and set the IP to 10.18.68.6. With those changes I was able to successfully image the cRio. Sorry I don't know which one of those fixed the problem but thanks for the help.