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Comunication issues between DIAdem and LABview

I have made an application for a costumer.  It uses LABview 8.2 and DIAdem 10.1.
It uses LABview connectivity VIs to comunicate.
When I went to install it on the costumer office, I noticed that for some kind of reason LABview can call DIAdem, but DIAdem can't send data back to LABview.
 
So I believe it is related with Group Policies (active directory stuff). So I need to know  how does DIAdem Communicate with LABview, is it through Ports, Services or any other communication type?
If I knew this, I would be capable of telling their Informatics Dept to open an exception.
 
Thanks, Best Regards.
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