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I am trying to get a PCI-CAN card working in a Dell GX110 computer. The computer quits right after the initial Dell spalsh screen goes away. After that point, I only get a flashing cursor in the top left corner. NI support suggested a bios upgrade, but the computer is already at the latest bios rev. When I remove the card, the computer boots fine. What do I try next?
The problem may be related to a specific chip ( MITE) on the PCI CAN card. Please call us at 512-795-8248 with the part no and the serial of the PCI CAN card, so that we can verify whether the CAN card may have a hardware problem and have you send the card back to us for repair or to get a replacement.
