when i install measurement studio it causes the visual studio crash at start up

[arasara]

when i install measurement studio it causes the visual studio crash at start up .it is unusual. the information about it say the problem is clr.dll what is that ? how can i solve that?the problem is shown in attached file

[Chris_Jones_NIUK]

Hi arasara,

Welcome to the NI Discussion Forums!

Could I ask for a little more information about the problem you're seeing:

1. What version measurment studio and visual studio do you have?

2. Did the install of measurement studio complete sucessfully?

3. If you uninstall measurement studio, does visual studio continue to start ok?

4. Have you tried to reinstall measurement studio?

5. When visual studio crashes, do you have any error messages or indications (apart from the attached image)?

[arasara]

hi -thank you.the version i use is 2012-my system windows is win7 service pack1-32 bit- after this problem apeared i uninstalled the measurement studio and i examined the visual studio came up succesfully . in the error log i saw clr.dll that might have problem but the problem that is always first tim say is:  an unhandeled microsoft .net framework exception occured in devenv.exe [5144].but the number in [] each time . it is really unsual

[Chris_Jones_NIUK]

Hi arasara,

I see that you say visual studio starts without issue after uninstalling measurement studio.

Have you tried re-installing measurement studio following this? Does the issue re-occur?

[arasara]

yes this happens again to me

[Chris_Jones_NIUK]

Hi arasara,

Apologies for the delay in getting back to you. I have been looking into this issue and was trying to find alternatives to re-installing visual studio.

Unfortunately, the next step would be to uninstall both visual studio and measurement studio, then install visual studio, followed by measurment studio.

Also, please ensure that all of the latest patches/updates are also installed.

If this issue is not rectified with these steps, please let me know.

[arasara]

hi i did that how ever it was boring . the problem insist i think the problem is about something about clr.dll. do i need reinstall

the windows.

[Chris_Jones_NIUK]

Hi arasara,

I have been looking into the clr.dll file further and have found that it's associated with .NET 4. Could you ensure that .NET 4 is completely up to date with all patches installed?

A couple of links which may be useful:

http://support.microsoft.com/kb/2600217

http://support.microsoft.com/kb/2533523

This is definitely something worth investigating. It may also be worth re-installing .NET if the above steps do not fix the issue.

Please let me know how you get on.

[arasara]

i reinstalled the os win7 and it solved tahnk you very much the points were very useful