MAX crashing in win98

[nexussix]

Max 2.0.3.6 will load but when any boxes are expanded or menu options elected will crash with:
Nimax - This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
Details:
NIMAX caused an invalid page fault in module NIMAXUI.DLL at 0167:lcc3d2ae

What is going on here? Where can I re-down load this version of MAX??? I couldnt find it anywhere...

Thanks!!!!

[nickbike]

Hello,
I would like to get a little bit more information from you concerning this issue.
1)Has this system ever worked?
2)What other National Instruments software is on the computer?
3)Is there a particular reason you have to use MAX 2.0.3.6?
4)Are you logged in as an administrator on that computer when MAX crashes?

I can help you answer #3 if you answer #2.

Nicholas C
National Instruments
Applications Engineering

[nexussix]

1) Yes system has worked in the past. This was a custom designed application.

2)Other NI soft:
NI IMAQ 2.5
NI LabView Run-Time Engine 5.1.1

3)No reason, this is what we have been working with after purchasing this system.

4)Yes

I would be able to reinstall windows 98 and entirely new versions of Labview, IMAQ, and MAX if need be. I was a bit confused where to find the MAX though since this is what seems to be crashing the system.

Thanks!!!

[nickbike]

There should be no reason to reinstall Windows 98, however, it sounds like MAX got corrupted somehow. MAX gets installed with either the IMAQ software or the LabVIEW run-time engine. Is this computer just used as a target to run an executable? Is that why only the Run-Time engine is on there and not a whole LabVIEW system? If this is the case, I am going to suggest uninstalling the 2 pieces of software mentioned and then reinstalling them with the same versions. This is assuming you have original copies of this software on hand.

Nicholas C
National Instruments
Applications Engineering

[nexussix]

No we do not have the software on hand. This was installed in the past and the disks have been misplaced. Can I down load them from your site? If not can they be purchased?

Thanks again!

Ben LeDUC
bpleduc@bpleduc.com

[nickbike]

Hi Ben,
I think I have a solution for you. I am going to ask if you can please install a newer version of NI-IMAQ. Version 2.6 works with Windows 98 and this will install MAX version 3.0 for you. Below is the link. Please post back the results.

http://digital.ni.com/softlib.nsf/954feaeea92d90918625674b00658b83/50f6d6f1094a033586256d52006146e0?OpenDocument

Thanks,

Nicholas C
National Instruments
Applications Engineering

[nexussix]

Ok, I'm making progress. Now MAX 3.0 is installed and running however my devices are not coming up. They include:
AT-MIO-16XE-50
IMAQ PCI-1411
The custom software we have gives the following error:
Error - 10401 occurred at CTR Control.
Possible reasons:

NI-DAQ LV: The specified device is not a National Instruments product, the driver does not support the device (for example, the driver was released before the device was supported), or the device has not been configured using Measurement & Automation Explorer.

I'm assuming my problem has to do with the devices not being in MAX. Please let me know how I can get these cards to come up in MAX. It may be that I need to reinstall the drivers? If so can you ple
ase point me in the right direction?

THANKS AGAIN!

BEN LEDUC
bpleduc@bpleduc.com

[nexussix]

Seem to be making some more progress... I have the following:
NI-DAQ 6.1
Labview RT 7
NI - IMAQ 2.6
MAX 3.0

I was able to get the IMAQ card to come up in MAX. Then I found that since my card is old I have to use the NI-DAQ config tool using nidaqcfg /old

Things actually ran on the computer alone! With only one small glitch:
Error - 10242 occurred at Counter Group Config
Possible reasons:
NI-DAQ LV: The specified function is not located in the driver....

Could this error mean I need a newer version of NI-DAQ?

Thanks again!

BEN LEDUC
bpleduc@bpleduc.com

[nickbike]

Hello Ben,
Please see this KnowledgeBase on the error you are getting. I am guessing it is being caused by a counter function missing from the DAQ library on your computer. Your AT-MIO-16-XE-50 is supported up to NI-DAQ 7.1 by the traditional driver. We have 2 choices here.

1. Since your computer already has NI-DAQ 6.1 and that use to work previously we can try reinstalling that driver. Here is a link to the download.
2. We can download NI-DAQ 7.1 and try that. He
   re is a link to that download.

Please let me know the results.

Nicholas C
National Instruments
Applications Engineering

[nexussix]

Thanks! I went ahead and upgraded to 7.1. This has gotten rid of the error!

However now I can use the MAX 3.02 to see my cards BUT when I test the AT-MIO-16XE-50 I keep getting either IRQ not found or DMA not found... I have removed the card removed the software and reinstalled the software and then reinstalled the card.

Maybe there is a trick I can try? I am going to hook up to the sensors and see if it will run even though I'm getting these errors.

Thanks in advance

BEN LeDUC
bpleduc@bpleduc.com