06-17-2010 09:02 AM
Howdy
I have been trying to log a Support Request to Webmaster@ni.com for help with something in the Community.
I have replied with numerous emails after receiving the Request Number.
I also re-logged the issue and got a new Request Number.
But alas, I have not heard back or got any form of communication (which is odd as NI support is usually pretty fast).
The original Support Request was logged nearly a month ago!
So my question is - has the Webmaster gone on holiday?
Does anyone know how I can escaulate my issue in order to get a response?
Cheers
-JG
06-17-2010 09:05 AM
And this has to do with LabVIEW, how? ....
Have you tried simply calling NI?
06-17-2010 09:20 AM
smercurio_fc wrote:And this has to do with LabVIEW, how? ....
... because the people that make LabVIEW work for NI and they post here.
So I thought they might know.
Since it has to do with the forums, I thought I would post it on the forums.
Hope that is ok? (with you)
06-17-2010 09:23 AM
There is actually a dedicated forum for the forums. Laura is the person who manages the forums. She's quite active in that forum.
And the folks at NI post on all the forums.
06-17-2010 02:59 PM
@smercurio_fc - sorry I thought you were complaining that I posted the issues to the forums in general.
I don't post here that often (so I headed straight for the LabVIEW one)
@Mods - can merge/delete this post now if required.