error 1402 could not open key: unknown\graph3dctrl.graph3dctrlproxy\clsid

[assennatog]

Hi,

I've got the following error during the installation of labview 7.0 student edition on my PC that works with XP.

The error is :

"error 1402 could not open key: unknown\graph3dctrl.graph3dctrlproxy\clsid verify that you have sufficient access to that key"

I have the administrator right on my PC and I seek the key on registry and it doesn't exist at all.

I already have installed successfully  the Labview 6.i student edition. I tried to uninstall all national application and reinstall the labview 7.0 but same error appear.

My opinion is that the key cannot be opened because it doesn't exist.

What can I do to install the new labview 7.0?

[Kimberley]

Hi Assennatog, the problem could be in the registry keys that are still present even if you completely uninstalled all the NI SW. So, after having uninstalled every NI apllication, try to execute the keys deleting proccess, by using MSIBlast, in the way it's explained in the attached doc. Ciao!

[Kimberley]

Another point: why are you upgrading your LV to 7.0 version?????

Why don't you take advantage of your upgrading to get the last one, the 8.2???

It's new, many bugs have been corrected, and a lot of new and useful items are now available (project explorer and many others) !!

Let me know your choise...

Ciao!

[assennatog]

Ciao Raffaella,

first of all thanks for your suggestions. I'll try them. Upgrading from 6.i to 7.0 is necessary to use some VI made with 7.0. I know that there's the 8.2 release but I don't have the student edition to be installed. Do you know where can I get it? I'll wait your reply before to try to install 7.0 and waste time to solve the problem with it.

Ciao,

assennatog.

[Kimberley]

Dear assenatog, for the student version and the relative serial number, you have to ask to your university. Glad to help! Ciao!

[assennatog]

Raffaella,

I did all the operation you suggested me. I installed the Labview 8.2 but I had the same error message.

Do you have any further solution?

Ciao,

Assennatog.

[Kimberley]

Hi Assennatog, I think you have to change the permission settings for the registry keys now. In this site you can find all the steps to follow for doing that:ù http://digital.ni.com/public.nsf/websearch/7A99E891BDCBE3A88625715700516EE6?OpenDocument Let me know... Ciao, Raffa

[assennatog]

Hi Raffaella,

finally I completed successfull the installation of both 7.0 and 8.2 release.

The problem was really due to permission and missing system group in the keys.

Thanks for your precious help.

Ciao,

Assennatog.

[Hansa]

All Folks,

I was able to resove the issues with the suggestions given in this forum. Thanks for all the efforts that everyone put to make these forums a success.Keep up the good work.

Manu.

[Kimberley]

Glad we could help!

Have a great day Manu!! 😉

RaffaL